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Frequently Asked Questions

I haven't seen a lot of Create advertsing signage in the area or advertising in my letterbox? Are you very active in the Southwest Growth Area?

We are asked this question frequently. Create has been actively selling properties within the South West growth area since 2012, however there are a few reasons why you may not have seen a lot of advertising from us. A reasonable proportion of owners that we have assisted in the area have asked for what is known as an off-market selling process. Sometimes an owner will do this because they would prefer that the details of their sale remain confidential. We understand and respect this choice and we put our owners interests ahead of our own self-promotion.

In addition, we do not believe in stuffing your letterbox full of advertising. We carefully curate and target our marketing so that it is of most value to you.

I have interviewed several agencies to assist me? The estimated selling price that I have been quoted by other Agents is higher than what Create has quoted me. What is the reason for this?

Everyone owner wants and deserves the best price for their property. Some Agents will take advantage of this fact and will quote a high market value for your property. Understandably, if you've interviewed few agents and their estimates are different, you'd probably want to choose the Agent that has quoted you the highest price.

But what happens next is that as the selling campaign for your property continues, this same Agent begins to talk about the lack of interest in your property, why your property is not as good as other competing properties, how there has been a downturn in the market and any other number of reasons as to why you should reduce your selling expectations.

We don't operate this way and would rather lose your listing than provide you with an inflated estimate that isn't realistic. We tell owners the truth. The estimates and information may not be what you want to hear but it's what you need to hear in order to make an informed choice about selling and maximising your result.

Other Agents seem to charge lower fees than Create. Why is the Create commission fee higher than other Agencies?

Potential clients sometimes ask us why our 2% fee (GST Inclusive) is higher than what other Agents charge. Create's comprehensive approach to transacting properties is very different to other agencies. The skill level of our team surpasses our competitors and this is evidenced not only in the selling prices that we are able to achieve but in the overall outcomes that we achieve for our clients.

Why should I choose Create to assist me over another Agency.

There are a number of reasons why you would choose us over another Agency.

Research & Knowledge: Create is dedicated to continuing research and the building of our knowledge base. Our knowledge is used to empower our clients to make informed choices as well as devising selling strategies that maximise results.

Values & Approach: Our approach to assisting you stems from our mission and values. We believe that owners should have accurate data from which to build their knowledge and understanding of their property prior to making the choice to sell. There is never any pressure from us or techniques used to make owners feel as though the need to sell. The relationships we build with our clients are based on genuine care, truth and respect and this is considered above any desire to simply list the property, get a quick result and get the deal done.

Comprehensive Service: Our previous clients consistently provide feedback to us in relation to the all encompassing nature of the service that we provide.

Proven Track Record: The feedback from our previous clients speak to our track record of maximised results and outcomes for our clients.